Privacy Policy
Last Updated: December 2025
At 2 Brothers Septic, we are committed to protecting your privacy and the personal information you share with us. This Privacy Policy explains how we collect, use, safeguard, and share your information when you visit our website, contact us, or use our septic services. By using our website, you agree to the practices described here.
1. Information We Collect
When you contact us, schedule service, or submit a form on our website, we may collect personal information such as your name, email address, phone number, service address, billing details (if provided), and any additional information you voluntarily share with us. We also automatically collect certain technical details when you visit our website, including your IP address, browser type, device information, and the pages you view. This data helps us understand how our website is used and allows us to improve your browsing experience.
2. How We Use Your Information
We use the information we collect to operate our business and deliver the services you request. This includes scheduling and providing septic services, responding to your inquiries, sending appointment confirmations or reminders, and maintaining accurate service records. We may also use your information to improve our website, enhance our customer experience, and communicate important updates or optional promotions—though you may opt out of these communications at any time. We do not sell or rent your personal information to any third parties.
3. Sharing Your Information
We may share your information with trusted third parties who help us operate our business, such as scheduling platforms, payment processors, or technicians who assist in completing your service. Your information may also be shared if required by law, in response to legal requests, or to protect our rights. We do not share your information with advertisers or unrelated businesses under any circumstances.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve performance, remember your preferences, and analyze website traffic. Cookies help us understand how visitors use our site so we can continue to improve it. You may choose to disable cookies through your browser settings, but doing so could affect certain website functions.
5. How We Protect Your Information
We take your privacy seriously and use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or loss. While no online system is completely secure, we strive to keep your information as safe as possible and review our practices regularly to ensure continued protection.
6. Your Rights and Choices
You have the right to request access to the personal information we have about you, ask us to correct it, or request that we delete it. You may also opt out of receiving promotional messages from us at any time. To exercise your rights or make any privacy-related requests, please contact us at 2brothersseptic@gmail.com or call 770-728-2314.
7. Links to Other Websites
Our website may contain links to third-party websites for convenience or additional information. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services and website are not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that information has been collected from a child under 13, we will take appropriate steps to remove it.
9. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us:
2 Brothers Septic
Email: 2brothersseptic@gmail.com
Phone: 770-728-2314
Website: www.2brothersseptic.com